Our Philosophy
"Go the extra mile"
Our Commitment
- Always treat our associates as our most prized asset by encouraging personal growth, creativity and the freedom to make decisions.
- Always strive to exceed our customers’ expectations for quality, service and technical support.
- Always provide superior products which best satisfy our customers’ needs.
- Always be a good corporate citizen, consistently contributing to the betterment of our community.
- Always operate our business with the highest level of dignity and integrity.
- Always maintain a healthy financial status and invest in the resources that support our staff and facility.
Our Mission
Consistently exceed the expectations of our customers and associates to allow us to ALWAYS contribute to the advancement of our company and our community.
Our company is built on a group of fundamental beliefs that allow us to consistently serve our customers, the way they should be. Read more about our culture and fundamentals below.
Our Fundamentals
"For Of Those Whom Much Is Given, Much Is Required"
Our Culture is our Business, the foundation to the success of The Collins Companies over the last 100 years. Exceptional employees that capture our uniqueness in the marketplace. Built on a group of ideas that we call our Fundamentals.
Act with integrity, professionalism, and pride. We “always” do the right thing even when it costs more or takes longer.
Put customers, teammates, and community first. We look for ways to help before we look for credit.
Follow through. Outcomes matter. When we promise something, people can count on it getting done.
Take responsibility from start to finish. If we see a problem, we take action instead of waiting.
Decide like it’s your company and your money. We treat company resources as if they were our own – because they are!
Be dependable and resourceful. Focus on solutions. We look for how it can be done - not why it can't.
Take pride in your work. We never pass along work we wouldn’t put our name on.
Learn and improve continuously. We fix the process, not the person.
Speak straight. Listen generously. We address issues early and respectfully.
Invest in people. Have each other's backs. We show up for one another, especially when it's hard.
Assume positive intent. Treat people like family. Every person deserves dignity, courtesy, and patience.
Stay curious. Embrace change. We are always striving to be better today than yesterday.
Collins Cares
"It Feels Good To Do Good"
At Collins, we have always strived to “Give Back” (Fundamental #2) to our community. Over the years we have supported various charities and organizations that we are passionate about. Highlighting a few are:
Other Worthy Causes We Support
"Training The Next Generation"
We support colleges that give educational opportunities for first generation graduates:
Springfield Technical Community College
Bay Path University
Causes We Support
Pan-Massachusetts Challenge Trust
Make-A-Wish Foundation of Massachusetts
Lea's Foundation for Leukemia Research I
Caring Health Center
CHD Cancer House for Hope
Ronald McDonald
The Care Center
Shriners Childrens Hospital
More Causes We Support
Community Music School of Springfield
Girls Incorporated of Holyoke
Western Massachusetts Council, Inc., Boy Scouts
Junior Achievement of Western Mass
Longmeadow Educational Excellence Fund
Link to Libraries
Helix Community Study Home
Greater Springfield Habitat for Humanity
Square One
Brightside
Libertas
Collins Cares About Our Community
We love to give back and have an effect on our local community and the world.
